OCTOBER 21, 2017 – Super Saturday
You are invited!
Join us for the wisdom and insight of Keith Hanna, StepUp Coaching – “Brett Wilson’s personal business coach!”
Keith Hanna is the founder of Stepup Coaching–an executive coaching and coach training business. For the past 20 years he has been the coach of choice for some of Canada’s premiere growth entrepreneurs and executive teams. Keith is one of the pioneers of the executive coaching industry in Canada and is a former award-winning designer. He works with people and organizations to reveal blindspots, shift mindsets and strengthen culture. His mission is to change the lives of the people changing the world by installing coaching capacity inside their organizations.
Keith is the author of three books on leadership: “Higher Purpose Higher Profit: Putting Core Values Into Service”; Stepup: Lead a Great Life and Build a Great Business.” and the forthcoming “Blindspotting: 12 steps up to an examined life worth living” He lives with his wife Tania and their Malamute sled dogs in Bragg Creek, Alberta, in the foothills of the Canadian Rockies. They are avid ice climbers, mountain bikers, skiers, golfers and world travelers.
Also, Russ Dantu will be sharing the inside scoop on Customer Loyalty!
Creating Customer Loyalty – What’s your Wow?!
In today’s tough economic market, it’s more important than ever to stand out from your competition. Everyone preaches that their service is exceptional and yet, so many businesses, fail miserably when it actually comes down to delivering customer service. You have similar products and pricing as your competitors so what makes you different? What makes you unique? Doing the basics well is a good start but if you really want to secure more than your fair share of the market, and be identified as a leader in your industry, you need to be exceptional with every aspect of customer service.
Russ Dantu brings over 20 years customer service experience to the table from a variety of different professions. He will help you develop your complete customer experience so you outshine your competition every time!
- Discover what successful companies are doing that makes them unique
- Create a list of “Little Things” that will make a big difference to their customers
- Understand the value of the complete customer experience!
- Learn how to WOW and eliminate the OW!
Our Emcee will be Natashia Halikowski!
See you there!
Date | Times
- October 21, 2017
- 8:30 AM - 12:30 PM
- Hotel Blackfoot
5940 Blackfoot Trail SE
- $55 Online - $65 At the door